About Us

Willow Counseling Services has been in business since 1991 and was originally located in downtown Willoughby.  Now with three campuses in Willoughby Hills (Lake County), Newbury (Geauga County) and now Lyndhurst (Cuyahoga County) we help individuals, couples, and families with various issues with our friendly and experienced social workers.

Marlene Lefton has been practicing social work and counseling for over 30 years.  She has been with the company she owns, Willow Counseling Services, for over 25 years. Marlene has a broad background, having worked for major counties’ departments of social and mental health services, and major hospitals, trauma and psychiatric units. She has an undergraduate degree in social work from the Ohio State University and a degree in Social Science Administration from Case Western Reserve University. Marlene Lefton is a Licensed Independent Social Worker Supervisor.  She is a speaker and author of the book Things My Clients Have Taught Me.

Sylvia Krafcik is now a part of Willow Counseling Services in our new Cuyahoga County Branch. She has been practicing social work and counseling people for over 30 years.  She is also has a Master’s degree in Social Science Administration from Case Western Reserve University and is a Licensed Independent Social Worker Supervisor.