Willow Counseling Services

Welcome to Willow Counseling Services

We provide individual, couple, and family therapy to children 6 years and older, adolescents, and adults.  Our experienced therapists are Licensed Independent Social Workers-Supervisors (LISW-S).  Scroll down to see more about us.

We have office locations in Cuyahoga, Geauga, & Lake counties. We accept a variety of payment options.

The following are areas of specialization:

  • ADHD/ADD
  • Abuse – victims of physical, sexual, and emotional abuse
  • Addiction and related issues: assessment, co-dependency, children of addicts, recovery for all addictions
  • Anger management
  • Bereavement
  • Christian counseling
  • Court evaluations & court mandated therapy
  • Depression & anxiety disorders
  • EMDR
  • Geriatrics
  • Life coaching
  • Low self-esteem issues
  • Marital and family issues
  • Panic and post-traumatic stress disorder
  • Stress management
  • Work related issues: unemployment, co-worker/supervisor relations, career decisions

About Us

Willow Counseling Services has been in business since 1991 and was originally located in downtown Willoughby. Now with three campuses in Willoughby Hills (Lake County), Newbury (Geauga County) and now Lyndhurst (Cuyahoga County) we help individuals, couples, and families with various issues with our friendly and experienced social workers.

Marlene Lefton has been practicing social work and counseling for over 30 years. She has been with the company she owns, Willow Counseling Services, for over 25 years. Marlene has a broad background, having worked for major counties’ departments of social and mental health services, and major hospitals, trauma and psychiatric units. She has an undergraduate degree in social work from the Ohio State University and a degree in Social Science Administration from Case Western Reserve University. Marlene Lefton is a Licensed Independent Social Worker Supervisor. She is a speaker and author of the book Things My Clients Have Taught Me.

Sylvia Krafcik is now a part of Willow Counseling Services in our new Cuyahoga County Branch. She has been practicing social work and counseling people for over 30 years. She is also has a Master’s degree in Social Science Administration from Case Western Reserve University and is a Licensed Independent Social Worker Supervisor.

Contact & Location Info

Phone: 440-942-4440
Fax: 440-942-4727
willowcs@juno.com
PO Box 190
Newbury, Ohio 44065

Cuyahoga County Office

Appointments Available Monday – Friday
1370 Richmond Rd.
Lyndhurst, Ohio 44124
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Geauga County Office

Appointments Available Tuesdays & Wednesdays
12375 Kinsman Rd. (Rt. 87) Bldg H.
Newbury OH, 44065
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Lake County Office

Appointments Available Mondays & Thursdays
36400 Maplegrove Rd.
Willoughby Hills, OH 44094
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Payment & Insurance Infomation

We accept cash, check, most EAP programs, and the following insurance providers:

  • Aetna
  • Ames
  • Antares
  • Aultcare
  • Anthem
  • Apex
  • Blue Cross/Blue Shield (BC/BS)
  • Cigna
  • ComPsych
  • CoreSource
  • Emerald Health Network/HealthSmart
  • Horizon
  • Medical Mutual
  • Meritain Health
  • MHN
  • Ohio Health Choice
  • Pacific Care
  • SummaCare/Summa Health
  • United Behavioral Health (UBH)
  • United Healthcare (UHC)
  • Wells Fargo (Accordia National)